Terms and conditions

Term And Condition

Introduction

Welcome to Lullaby Land! These Terms and Conditions govern your use of our website (www.lullabyland.ae) and the purchase of products from our online store. By accessing or using our website, you agree to these terms.

Eligibility

To place an order, you must be at least 18 years old or have permission from a parent/guardian.

Product Information & Availability

We strive to provide accurate product descriptions and images, but slight variations may occur.
Product availability is subject to stock levels. If an item is out of stock, we will notify you and offer alternatives or a refund.

Pricing & Payment

All prices are listed in AED and are inclusive of applicable taxes unless stated otherwise.
We accept credit/debit cards, Apple Pay, and other secure payment methods.
Lullaby Land reserves the right to modify prices at any time without prior notice.

Shipping & Delivery

We offer delivery across the UAE. Estimated delivery times are provided at checkout.
Delays due to unforeseen circumstances (weather, courier issues, etc.) may occur, but we will keep you informed.
Customers must provide accurate shipping details. Incorrect addresses may result in additional charges.

Returns & Exchanges

We accept returns and exchanges within 7 days of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase.
Some products (e.g., hygiene-related items) may not be eligible for returns due to safety reasons.
Refunds will be processed via the original payment method within 7-10 business days after approval.

Returns & Exchanges

We accept returns and exchanges within 7 days of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase.
Some products (e.g., hygiene-related items) may not be eligible for returns due to safety reasons.
Refunds will be processed via the original payment method within 7-10 business days after approval.

Warranty Policy

We offer a 1-year warranty on select items, covering manufacturing defects. Warranty coverage varies by product—please check individual product pages for details.
Warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

Privacy & Security

We respect your privacy. Personal information collected during transactions is used solely for order fulfillment, customer service, and marketing (if opted in).

Payment details are processed securely and are not stored on our servers.

Intellectual Property

All content on this website, including images, text, and logos, is owned by Lullaby Land and may not be copied, reproduced, or distributed without permission.